Privacy Policy

Buildcorp Direct, LLC (“Buildcorp Direct,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us when you visit our website, create an account, place an order, contact us, or interact with our services.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, buildcorpdirect.com, and related services.

Buildcorp Direct, LLC is located at 610 Salt Road, Webster, NY 14580, and can be contacted at sales@buildcorpdirect.com or (888) 263-3834.

1. Information We Collect

Personal Information You Provide

When you interact with our website, we may collect information such as:

· Name

· Email address

· Phone number

· Billing address

· Shipping address

· Company name, if applicable

· Account login details

· Order details

· Payment-related information

· Messages submitted through contact forms

· Files or attachments submitted through our website

Order and Transaction Information

When you place an order, we collect information related to the products purchased, order value, shipping method, delivery details, returns, exchanges, and customer service requests.

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

· IP address

· Browser type

· Device type

· Operating system

· Pages visited

· Time spent on the website

· Referring website or source

· Search terms used on the website

· Cart activity

· Cookies and similar tracking data

Marketing and Newsletter Information

If you sign up for our newsletter, promotions, or email updates, we may collect your email address and related preferences. Our website may use newsletter signup forms to share updates on new items, sales, promotions, and coupons.

2. How We Use Your Information

We use the information we collect to:

· Process and fulfill orders

· Deliver products to the correct shipping address

· Create and manage customer accounts

· Respond to inquiries and customer service requests

· Provide order updates, invoices, and confirmations

· Process returns, refunds, or exchanges

· Improve our website, products, and customer experience

· Personalize website content and product recommendations

· Send promotional emails, newsletters, offers, or updates

· Prevent fraud, unauthorized transactions, and security risks

· Comply with legal, tax, accounting, and regulatory obligations

· Analyze website performance and marketing effectiveness

3. Payment Information

Payments made through our website may be processed by third-party payment processors. We do not store complete credit card numbers or full payment card details on our servers unless required and permitted by applicable law.

Payment processors may collect and process your payment information according to their own privacy policies and security standards.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, personalize your experience, analyze website traffic, and support marketing efforts.

Cookies may be used to:

· Keep items in your shopping cart

· Remember account login preferences

· Understand how visitors use the website

· Measure marketing campaign performance

· Show relevant advertisements

· Improve website speed and usability

You can control or disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

5. How We Share Your Information

We do not sell your personal information in the traditional sense. However, we may share information with trusted third parties when necessary to operate our business.

We may share your information with:

· Shipping and logistics providers

· Payment processors

· Website hosting and ecommerce platform providers

· Email marketing platforms

· Analytics and advertising platforms

· Customer service and support tools

· Fraud prevention and security service providers

· Professional advisors, such as accountants, lawyers, or auditors

· Government authorities, if required by law

These third parties are only permitted to use your information as necessary to provide services to us or as otherwise required by law.

6. Email Marketing

If you subscribe to our emails, we may send you updates about new products, promotions, discounts, sales, and company news.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.

Even if you unsubscribe from marketing emails, we may still send you transactional or service-related emails, such as order confirmations, shipping updates, account notices, or customer service responses.

7. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

However, no website, payment system, or online transmission is completely secure. While we work to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer service, business operations, legal compliance, tax reporting, dispute resolution, and fraud prevention.

When information is no longer needed, we may delete, anonymize, or securely store it as required by applicable law.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These may include the right to:

· Request access to the personal information we hold about you

· Request correction of inaccurate information

· Request deletion of certain personal information

· Opt out of marketing communications

· Request that we limit certain uses of your information

· Request a copy of your personal information

· Opt out of certain data sharing or targeted advertising, where applicable

To exercise your privacy rights, please contact us at:

Email: sales@buildcorpdirect.com

Phone: (888) 263-3834

Mail: Buildcorp Direct, LLC, 610 Salt Road, Webster, NY 14580

10. Children’s Privacy

Our website is intended for business and general consumer use and is not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

11. Third-Party Links

Our website may contain links to third-party websites, platforms, products, or services. We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any third-party sites you visit.

12. Business Transfers

If Buildcorp Direct is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, your information may be transferred as part of that transaction.

In such cases, we will take reasonable steps to ensure your information continues to be handled in accordance with this Privacy Policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, website features, or data practices.

When we update this policy, we will revise the “Effective Date” at the top of the page. Your continued use of our website after any changes means you accept the updated Privacy Policy.